This was a very convenient location for the purpose of my trip. For most of the stay, I was within 5 minutes of the location I needed to be at. The room was clean and well maintained. The breakfast and evening snacks were a great value for the stay. I also appreciated the security at this facility and the controlled access points. As a single woman traveling alone, this is a primary concern. I was also appreciative of the upgrade to a suite. It made it feel more like I was coming home each night during my stay. Finally, a special thanks to the front desk who helped me out with awkward request to zip me into a dress with “I got you, girl.” It was above and beyond the call of duty, and very much appreciated by this old lady.
Sharon
жовтень 2024 р.
Clean hotel, awesome amenities, comfortable beds. Daily breakfast is good, nightly happy hour with food is awesome! The location was great for what we needed (close to UTSA). The staff was very nice and accommodating. Overall, great stay!
Ed
лютий 2025 р.
We had a wonderful experience during our stay. One of the employees, Jordan, was exceptionally pleasant and friendly. I had booked two rooms through a third-party service, mistakenly thinking they were suites, but they turned out to be standard rooms. Jordan was incredibly patient and cheerful as she helped me upgrade one of the rooms to a suite. Her positive attitude made the process seamless. The only downside was that one of the elevators was out of service, which led to longer wait times. However, overall, we thoroughly enjoyed our stay!
Kristen
жовтень 2024 р.
Rooms were clean and comfy. Breakfast and evening snacks and drinks were excellent. Every single staff member was so respectful and kind. Especially housekeeper Isabel. Beautiful Latin Soul , asked her for some extra towels and she was so kind to stop what she was doing and give me some. Then said , "A tu servicio ". Which means at your service. So respectful and super sweet. Loved every minute of my stay. Also, the indoor pool and hot tub were amazing!!! I also loved the property had security parking. And after hours you could only enter in with your card. They thought of comfort and safety.
Ibon
лютий 2024 р.
My stay was great! No complaints at all. The guy manager checked me and told me everything I needed to know about my stay. Every time I saw him he looked approachable and was always on his feet doing something for the hotel or guest. The bartender was friendly as well. The evening dinner/drinks was great and food area was always neat and clean. Breakfast had a good choice of food! Quiet hotel throughout, even the pool area which was very clean as well. The lady that checked me out was friendly and socialable!
Britani
квітень 2024 р.
Staff from managers to housekeeping and security. they are attentive,kind and always present for questions and made my stay comfortable food for breakfast was fresh,served hot and tasted very good. T
Rob
листопад 2024 р.
Very lovely interiors. I've never been to a Drury Inn and Suites before and it was actually a lot fancier than I thought it would be (this is coming from someone with usually the budget for a Motel 6 so everything's already upscale comparatively). Staff was friendly and breakfast was delightful, even though I butchered my first waffle since I didn't put enough batter into the waffle iron.
Jillian
березень 2024 р.
I got a suite with two double beds and a sofa pull-out. My room also had a kitchenette. It was just perfect! We had a child in our group and the room was just enough to have a play area for the kid and separate bedroom for the adults to rest. The breakfast and dinner provided was delicious and the staff was so warm and accommodating. I don't think I can stay anywhere but Drury Inn and Suites Northwest Medical Center for my frequent visits to San Antonio.
Melisa
лютий 2024 р.
I liked the hot breakfast. We didn’t get the chance to eat in the evening this time but I really like that Drury does this for its guests. Saves a ton of money on eating out which is especially helpful for families. You can essentially pay for the room with the savings on meals
Russell
червень 2024 р.
We stayed there to go to J-Hope’s concert, and it was amazing! The staff were super friendly, attentive, and quick. Also, honestly, one of the most comfortable hotel beds I’ve ever slept in. The cleanliness was top-notch. The location is perfect, with McDonald's, Denny’s, and other dining options just a 5-minute walk away. We’ll definitely be back when we have more time!
Taiane
квітень 2025 р.